Update by user Feb 02, 2012
Unbelivable!!! Clear is outright cheating american consumers!
I was shocked when i was informed a week ago that the charges are going to be increased and that the current amount was apromotional offer set to expire thying iis week end. I had contacted CLEAR Wireless the first week to cancel the service because it was apparent that the service was no worth the cost. I was offered a lower rate and asked to stick with the service. The lower rate offered seamed more resonable for the service offered. Now a couple of months down they send me an automatic email stating that the cost is reverting to the initial price.
ITS A SIMPLE POINT the amount being cheated for is 10 dollers a month if they do to all their customers the figure might be huge, but not many consumers would bother to go legaly because the amount involved is small. Oh I forgot to mention I tried to find a resolution with their customer support just to be transfered here and there with no result.
BUT CLEAR is not getting away this time. I Subscribe to an excellent legal service. They will hear from me soon, I hope each and every customer should seek legal help when it comes to ruthless companys like CLEAR which seems to have made their policy to *** Customer!
Original review posted by user Jan 02, 2012
Experts in providing intermitent internet service. Lodged multiple complaints with the service team with no resolutions. The do everything to get you into a contract and you will end with their sick internet connection. MY ADVICE.......STAY AWAY!! from CLEAR 4g wireless.
Do not get into a contract, they provide awsome service during the first 30 days of service which is the no obligation cancellation period.
CLEAR is out there to cheat you outright! dont belive one word they advertize.
they have a wonderful chat support team who will keep asking you to restart the modem every time you contact them with a complaind wihich never resolves the problem!!
Monetary Loss: $32.