Clear Internet Complaints and Reviews

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  • Customers like
    • Movable hotspot2
  • Customers don't like
    • Customer service9
    • Connection crashes9
    • Slow speed8

  • Aug 27
  • Internet
  • Kalamazoo, Michigan
  • 30
  • REVIEW RATING 4/5

I have had more problems then usuall this month August 2015 ever since Clear told me the are no longer providing serve as of Nov 6 2015. Called Sprint they told me i could buy equipment for $295 and pay $100 month i was also told by customer service worker that i would have to pay for anything over my plan Sprint is a BIG repoff im on a set income cant afford TWC or ATT . Thanks alot Clear for... Read more

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its slow it keeps crashing then they tried to sell me another tower at $50.00 i advised them they should replace mines then i was advice that they are going out of bussiness November 5 2015 lol ..Im very pissed off with Clear Add comment

  • Aug 20
  • Internet
  • 1
  • 1
  • 12
  • REVIEW RATING 3/5

I have issues with my advice for months now in just give me the runaround first it told me was my device then they told me was the tower I pay for a service so I suspect it I'm in calling them in given me additive the customer service is awful right now I'm just so mad Read more

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  • Aug 20
  • Internet
  • Los Angeles, California
  • 36
  • REVIEW RATING 4/5

I have hadone clear for a long time then out of the blue get an email that clear will no longer have service in my area starting November 5th. I decided to keep it until then before I look for a new provider then the clear box broke I call customer service for help they tried to help only to tell me they can offer me a new box for 75% off with 9.99 shipping. Now why would I except that? Only... Read more

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Constantly stops working and when I upgraded to a faster plan, there wasn't a difference. Add comment

  • Aug 09
  • Internet
  • Chicago, Illinois
  • Clear Internet Service
  • 52
  • REVIEW RATING 4/5

Internet speed is dismal. Customer service is poor. Every now and then you get someone who speaks clear English. Someone ought to start a class action suit so they can reimburse some of the money clear has tricked customers out of or just shut down the company all together. I had my computer cleaned and everything because I thought it was my computer, The tech and several other people told... Read more

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Clear has got to be the worst internet provider ever. Lost signal, poor reception, and expensive for a 3mbps signal which i get once every month. Most of the dowmload is .50-1.5 mbps. Ridiculous! Add comment

Worst Internet ever, makes DSL look better Add comment

  • Jul 10
  • Laptops and Tablets
  • Santa Ana, California
  • Clear Internet Service
  • 31
  • REVIEW RATING 4/5

Southern California. If Your business has Clear, come over to Time Warner Cable Business Class. Recently just assisted Bay Equity from Clear to TWCBC at their Santa Ana, California location and customer is enjoying a 35x5 connection, and is very happy. To find out if we are available in your neighborhood call me Mark Heller at 714-620-5547 or email me at mark.heller@twcable.com We also offer... Read more

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  • Jul 08
  • Internet
  • Dallas, Texas
  • Clear Internet
  • 52
  • REVIEW RATING 3/5

They really suck with the speed, is ridicules... I can't wait to get another provider I have so many problems with this carrier Is beyond slow and when storms come I can't use my internet for quite a few hours if y'all say fast speed and good service at least carry out with it if not don't charge that much .... Defently not worth it and to not offer the customers plans or deals after it changes... Read more

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