Clear Internet Complaints and Reviews

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  • Customers like
    • Movable hotspot2
  • Customers don't like
    • Customer service9
    • Slow speed7
    • Connection crashes7

  • Jun 28
  • Internet
  • Spring, Texas
  • Internet Service
  • 48
  • REVIEW RATING 3/5

Have had clear for quite a while, then out of the blue we get an email stating they are going to shut down and clear will becone sprint. No offers to sign up with sprint. When we call sprint they have no clue what we are talking about. I have been using clear to play online games and now all of sudden the signal drops out and the only explanation i get is its doing all it can do. Screw clear... Read more

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It's slow almost nonexistent, it sucks for $55 a month. I sit 2 feet away and get nothing resetting it constantly! Add comment

  • Jun 28
  • Internet
  • Miami, Florida
  • Internet Service
  • 23
  • REVIEW RATING 4/5

I paid 40$/month and do you guys know how much is my speed right now downloading? 9.60 kbps, this sucks, with that same price I can have 25mbps with comcast or other internet provider, you really sucks this is the worst internet provider company ever. The maximun download speed I ever had and being very lucky had been 228 kbps, never more than that. No more to say, I'm leaving *** soon as... Read more

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  • May 26
  • Internet
  • Stockton, California
  • Internet Service
  • 77
  • REVIEW RATING 4/5

the connection is very poor,at times,i dont have a hundred words,i have to unplug my connection for a while to get the service to start over.i would be doing my resume,the service shut down.playing a game service shut down,very mind recking. THIS IS SO IRITATING THAT I HAVE TO PUT 100 WORDS,WHEN I DONT HAVE THAT MUCH TO SAY,THE PRICE IS GOOD BUT DEPENDABLILITY IS NOT GOOD AT ALL. SO PLEASE AS OF... Read more

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Clear internet sucks ***. Worst than *** dial up. Whoever owns that company is a complete ***. Add comment

Customer service is a joke as well as the supervisors. All they tell u is there is only one tower in your area but still will take ur money. They dont extend your service nor replace your money. This is the worst service ever!!!! Add comment

It simply sucks!!! They run off of sprint no wonder. $55/mo.? if it were free it would still be a big fat rip off!! I write this review to help others. But these scumbags are still getting rich! That really hurts!!! Please steer clear of this trash. Good luck and God bless you all (except for clear!! lol). Add comment

Worse Internet ever for 57 dollars. Add comment

  • May 13
  • Internet
  • Pikesville, Maryland
  • Billing Department
  • 58
  • REVIEW RATING 4/5

Clear internet had an issue with there billing process and over charged my account(3) payments at once of $54.99 that put account into an overdraft. After being on hold for over an hour they told me they would return the money to my account in 3-5 days. They did not. After I spoke to them a second time, they returned the (3) payments but left me with a $90. Nsf charge from my bank. They are the... Read more

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Promised to refund my $100 if returned in 2 weeks which it was. Fact, horrible service and also horrible customer service. The login looked like in logged into someone else account and could see I guess other people's activity from when they had the hotspot. It also had damage on the device itself as if used before. F- Add comment

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