Clear Internet Complaints and Reviews

1.9
  • Movable hotspot1 votes
  • Customer Service7 votes
  • Slow speed5 votes
  • Connection Crashes5 votes
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  • 2 days ago
  • Internet
  • Positive Experience
  • 22
  • REVIEW RATING 3/5

Although I was previously having a lot of connection problems for a period of about one month when I reported the issue here, I no longer have any problems getting online. I'm happy to report my Clear service has vastly improved. I've been getting four to five bars on a regular basis and the internet has been working well, except for one day when they had problems due to a rain storm. The... Read more

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I had Clear for years and never had a problem until recently, if I play anything on YouTube or netflix, the picture would stop and start buffering. Every 5 seconds it stops and buffer. Now I don't get service at all, I hope I can get this matter resolved. Add comment

I have had clear for years, ever since they switched, not only has my service been slow but my bill went up. I have been without Internet service for over a week now. I just got off the phone with a supervisor who told me "maybe you should look for a new service provider" . Add comment

I had service with clear since 2009 and everything was fine until they switched to Sprint. When they switched over, my Clearwire email was cut and throughout any warning. Add comment

  • Feb 15
  • Internet
  • Chicago, Illinois
  • Mobile Internet
  • 104
  • REVIEW RATING 4/5

I have had Clear for 10 years as my internet provider. Though miserable with their services, I did not switch because I was loathe to change my email address given that it was on all my business and marketing materials, etc. About a month ago, I received an email saying simply that my email account would go away on April 15, 2015. What?!!! I called and finally after many attempts to find answers... Read more

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  • Feb 15
  • Internet
  • Houston, Texas
  • Wireless Internet
  • 1
  • 1
  • 78
  • REVIEW RATING 3/5

I was with clear a while ago before the company linked up with sprint or whom ever. I loved the fact that u could get internet without having to bye cable. I got letters in the mail about some one trying to sue the company for sending u a letter to pay ur bill; I can tell u that who ever did this to the company messed this up for all of us because this was the best thing we had going. Now u... Read more

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  • Feb 10
  • Internet
  • Iona, Florida
  • Internet Equipment
  • 58
  • REVIEW RATING 3/5

Never write these complaints however, the box stopped working after a short time of use. They told me it was my fault and I had to pay for a new one. The refurb only had a three month warrently so he told me I would be *** to do that. Then when I said sounds like a scam his response was ' I agree' . I chose to cancel service and then they charged me the following month. Absolute muppets in... Read more

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this is real bad service the supervisor was worst then the employee they don't have manners my son is only 13 years old and has better customer service I've been customer for more than 4 years and they can't even say thank you to you all I have to say about clear is *** you Add comment

This people need training my son is only 13 years old and he has better customer service. The supervised was worst then the employer this company dosent know how to resolve a problem. To resolve the problem they say to disconnect service. That is really bad they don't care how long I have been a custumer don't even have the manner to say thank you . But all I can say to them is *** you clrear Add comment

  • Jan 28
  • Internet
  • Hot Spot
  • 124
  • REVIEW RATING 4/5

Clear sold me a hot spot I live in seattle on the lake I could not get a signal they said its your laptop the one I just bought ( A top of the line HP ) I explained that but had it checked out anyway then it was all the buildings blocking the signal, I explained I'm on lake union no buildings then it was my misguided understanding of the equipment so I bought the USB stick still nothing till I... Read more

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