Clear Internet Complaints and Reviews

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Clear Internet
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1-888-888-3113, 1-888-259-0329, ,
  • 140+6 mobile complaints
  • $32.8K claimed losses
  • $223 average
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  • 22 hours ago
  • Internet
  • Glasgow, Scotland
  • Clear 4G Internet
  • 8

Since mid June til September CLEAR has been "fixing the tower." They admit that there is two towers within less than a mile. But the signal goes from full to nothing every few minutes. And when it is connected the speed is slower than the worst dial up. What B.S. Ever since Sprint took over it's been nothing but trouble. I Call and Call...They've sent two new modems. Used to work great for... Read more

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  • Aug 29
  • Internet
  • Austin, Texas
  • Lousy Internet Service
  • 21

I since I started using Clear Internet in May 2012 and the reception was generally very good, 4-5 bars was pretty consistent, using my Clear USB stick and my Macbook laptop. I work by the same NW large picture window and location, where I have always worked, and where Clear technicians said would be my 'Optimal Reception Area.' My Clear USB stick device is literally one inch to two from the... Read more

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The internet was less than ok in last 2 years, but start on 8/15/2014. The signal is dead. I have the bars but my speed is 0.09 Kbps. This since clear joined to sprint. They only service right know is that clear collect $54 a month for baaaaaaaaaaaasaaaaad signal. Add comment

Absolutely pathetic fking trashy Internet provider possible, surely even dial up has to be better than this fking garbage.. I used dial up before so I would think so.. Add comment

Signal strength was strong a couple of weeks ago in 75024 zip code. Now it fluctuates between bad & worse. Chatted with Clear & suddenly we're outside their coverage area. ***. Something has changed on their end for the worse. I figure they're going down. Don't give them you business no matter where you are. Add comment

  • Aug 13
  • Internet
  • Wifi Device Signal
  • 36

I lost the signal on two devices that are dedicated to this clear wifi device. Contacted customer service and they were very nonchalant about the situation. The told me there is nothing they can do to help me even thought I pay $54.99 a month for this *** service. They have the monopoly on wifi for those of us that don't want Time Warner Cable or Verizon DSL. Hopefully, that won't happen for... Read more

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  • Aug 07
  • Internet
  • Hub Replacement
  • 95

We have had Clear service for about 2 & a half yrs. Since they were the only game in town at the time as Verizon had "screwed" us over & cut our phone system when we moved & said they could not fix it as they, ie Verizon could not find our account. So we went with Clear. They were okay at first, still only got 3 bars of signal strength at best, but we had unlimited usage & being... Read more

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I'm am switching cause I can't use this service my speeds are like .30 mbps always or worse. For 54.99 I thought I should well was garunteed up to 6 but it never even gets close to 1 Add comment

  • Jul 22
  • Internet
  • Bad Service
  • 123

My service was ok @ 1st....Suddenly you started to hear more and more about Sprint moving in on the block and service has gotten progressively horrible. I am so tired of my streaming movies being cut off, my apple tv and smart devices are all but useless..Of course they now tell me that if I spend more money they can fix everything...Did I mention they just raised my monthly bill by $5 not 2,3... Read more

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  • Jul 22
  • Internet
  • Service Disconnection
  • 30

I live in the area of massachusetts and had horrible experiences trying to get my internet back to work, its been 4 days since they said there was 6 antennas down ans it wouls be back working from 2 to 24 hours and that was said 4 days ago, everyday i call and get thesame info...im very tired of this!!! srew clear!!! im disconnecting my service and will tey to get my money back for the days it... Read more

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