Clear Internet Complaints and Reviews

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  • Customers like
    • Movable hotspot2
  • Customers don't like
    • Customer service9
    • Slow speed7
    • Connection crashes7

Clear internet sucks ***. Worst than *** dial up. Whoever owns that company is a complete ***. Add comment

Customer service is a joke as well as the supervisors. All they tell u is there is only one tower in your area but still will take ur money. They dont extend your service nor replace your money. This is the worst service ever!!!! Add comment

It simply sucks!!! They run off of sprint no wonder. $55/mo.? if it were free it would still be a big fat rip off!! I write this review to help others. But these scumbags are still getting rich! That really hurts!!! Please steer clear of this trash. Good luck and God bless you all (except for clear!! lol). Add comment

Worse Internet ever for 57 dollars. Add comment

  • May 13
  • Internet
  • Pikesville, Maryland
  • Billing Department
  • 16

Clear internet had an issue with there billing process and over charged my account(3) payments at once of $54.99 that put account into an overdraft. After being on hold for over an hour they told me they would return the money to my account in 3-5 days. They did not. After I spoke to them a second time, they returned the (3) payments but left me with a $90. Nsf charge from my bank. They are the... Read more

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Promised to refund my $100 if returned in 2 weeks which it was. Fact, horrible service and also horrible customer service. The login looked like in logged into someone else account and could see I guess other people's activity from when they had the hotspot. It also had damage on the device itself as if used before. F- Add comment

Feb 2015 I became a customer w clear internet it was a nightmare mailed their modem back w promise to refund $100 of my $164 after they receive their modem wont answer the phone now and got ripped off stay clear of clear internet :( Add comment

  • May 07
  • Internet
  • Elmhurst, Illinois
  • Internet Service
  • 53

We have been a CLEAR customer for 5 years at a second home where there were no other options for Internet. The service rarely worked and the modem constantly had to be rebooted. I called tech support, which is a call center overseas, numerous times and the only "advice" they could provide was to unplug the modem and plug it back in. One time I refused to hang up until the service was working... Read more

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After years of service they closed the tower nearest my house and would refund my money Add comment

  • Apr 28
  • Internet
  • Billing Department
  • 1
  • 1
  • 99

I have been a Clear customer for 3 years. 2 Years ago I was ready to leave Clear for their service constantly was having issue. When i talked to customer service, they did everything they could to get me to stay and offered me service for $25.00 a month if I stayed. I decided to give them another chance and really have not had any issues. I learned this month that my service was jumping to $45.00... Read more

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