Clear Internet Complaints and Reviews

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Clear Internet
Main address:
1-888-888-3113, 1-888-259-0329, ,
  • 146+7 mobile complaints
  • $32.8K claimed losses
  • $215 average
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  • Sep 24
  • Internet
  • Internet Connection
  • 23

I wanted to try an alternative to Comcast's illegal monopoly so I ordered clear internet. I live Philadelphia and the connectivity is HORRIBLE. The service was always choppy. It annoyed me so much. I couldn't take the internet cutting out all the time so I ditched them and went back to Comcast :( Oh and their customer service reps in the Philippines suck too. Their English is terrible that I had... Read more

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  • Sep 16
  • Internet
  • Village Of Pelham, New York
  • Internet Provider
  • 43

Clear wifi is the worst internet provider i have ever had. Always slow or timing out. They increased their monthly charge (months back) yet have declined in available coverage. Don't bother calling customer care, the same woman always answers with strange accent - nothing weird about that i guess. They always suggest the same thing- to turn off devise then turn on again or that there is an... Read more

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  • Sep 13
  • Internet
  • Aurora, Illinois
  • Internet Provider
  • 37

This is by far the worse internet service I had problems with it for months now I keep calling them and they haven't fix the issue is so frustrating to talk to someone and they keep telling you that the twers are down so basically a have been paying for nothing cause for 4 months I have had connection issues that they haven't fix when I ask them if I was getting credit for it they said that no... Read more

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  • Sep 11
  • Internet
  • Wifi Signal
  • 29

It is really strange, but from time to time I will have 5 bars but there is no signal. I thought it might be a wifi issue but my PC is hardlined to the modem and it has no connection. This doesn't happen too often so it is not that big of a deal but it is annoying when it does. I guess overall I am satisfied with the service though it is a bit slow at times. word word word word word word word... Read more

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  • Sep 09
  • Internet
  • Las Vegas, Nevada
  • Internet Connection
  • 1
  • 1
  • 56

I've had clear going on two years now. When I got it in Dallas, TX it worked Great. In Las Vegas it worked great as well Sprint took over and the speed slowed down and it drops the signal all the time, Sprint is upset because we have unlimited servicetheir customes get 5G of data for the month. I will not conform to sprints rules so I will stick with sucky Clear. I will not conform to 5Gigs of... Read more

Was this review helpful? 0 1

Same thing since 8-2-14 I've haven't had a good signal at all any where in chicago. I've been a great customer to clear all these years, and this is how they treat all they're costumers by taking there money and giving crappy service really? Add comment

     

  • Sep 01
  • Internet
  • Glasgow, Scotland
  • Clear 4G Internet
  • 54

Since mid June til September CLEAR has been "fixing the tower." They admit that there is two towers within less than a mile. But the signal goes from full to nothing every few minutes. And when it is connected the speed is slower than the worst dial up. What B.S. Ever since Sprint took over it's been nothing but trouble. I Call and Call...They've sent two new modems. Used to work great for... Read more

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  • Aug 29
  • Internet
  • Austin, Texas
  • Lousy Internet Service
  • 63

I since I started using Clear Internet in May 2012 and the reception was generally very good, 4-5 bars was pretty consistent, using my Clear USB stick and my Macbook laptop. I work by the same NW large picture window and location, where I have always worked, and where Clear technicians said would be my 'Optimal Reception Area.' My Clear USB stick device is literally one inch to two from the... Read more

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The internet was less than ok in last 2 years, but start on 8/15/2014. The signal is dead. I have the bars but my speed is 0.09 Kbps. This since clear joined to sprint. They only service right know is that clear collect $54 a month for baaaaaaaaaaaasaaaaad signal. Add comment

Absolutely pathetic fking trashy Internet provider possible, surely even dial up has to be better than this fking garbage.. I used dial up before so I would think so.. Add comment

 
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