1.9
  • movable hotspot1 votes
  • Customer Service6 votes
  • Connection Crashes4 votes
  • Slow Service3 votes
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  • Jan 28
  • Internet
  • Hot Spot
  • 26
  • REVIEW RATING 3/5

Clear sold me a hot spot I live in seattle on the lake I could not get a signal they said its your laptop the one I just bought ( A top of the line HP ) I explained that but had it checked out anyway then it was all the buildings blocking the signal, I explained I'm on lake union no buildings then it was my misguided understanding of the equipment so I bought the USB stick still nothing till I... Read more

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Slowest Internet ever. Going to switch immediately. If you're looking for an Internet provider I highly recommend that you take your business else where. Add comment

  • Jan 26
  • Internet
  • Internet Service
  • 20
  • REVIEW RATING 4/5

I HAVE BEEN WITH CLEAR INTERNET WHEN THE FIRST YEAR THEY OPEN TILL NOW. BUT THEY HAVE INCREASING MY PLAN UP TO $90 A MONTH AND IS WORK REALLY SUCK...NOT LIKE IT WAS AND HAS BEEN WHEN SPRINT PCS HASN"T TAKEN OVER CLEAR OWNER! I THINK ANYONE SHOULD NOT WANT TO BECOME A VICTIM LIKE ME ??!!!? DON'T YOU ??!! SO VERY BECAREFUL WHEN YOU GET INTO CLEAR INTERNET TO BECOME THEIR CUSTOMER...!!! tHEIR... Read more

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Now that sprint took over my so so service has become worthless. Contact your State Attorney Generals office and formally complain of u are having same problem. Customer service just runs me in circles. Add comment

  • Jan 05
  • Internet
  • Las Vegas, Nevada
  • Internet Service
  • 121
  • REVIEW RATING 4/5

I cancelled my service three years ago next month. To my surprise, i received a collections notice that i owe Clear $60.12. I paid this account in full and returned the equipment. This is the first notice of any balance due that i have ever received. There is not balance due. How dare they try to say there is a balance now, three years later. I called the collections company, RPM who asked... Read more

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  • Dec 31, 2014
  • Internet
  • Portland, Oregon
  • 4G Internet
  • 273
  • REVIEW RATING 5/5

I used Clear for both my home and business Internet, and had been a loyal customer for at least 3 years. I needed a faster connection at my business and cancelled my account, but still maintained my home connection with Clear. After attempting to cancel, for what seemed like forever (the Rep. kept trying to talk me into staying), I finally told them that if she didn't cancel my business account... Read more

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  • Dec 31, 2014
  • Internet
  • Jacksonville, Florida
  • Internet Service
  • 59
  • REVIEW RATING 3/5

Interrupted my service, did not resolve it in my business for five days. When we canceled they continued to charge my credit card for three more months, and then refused to credit our account for their mistake. Claims that we were using data even though we did not have a router hooked up with them. They either do not know what their own business is doing or they are complete crooks or both. Do... Read more

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My Business service was interrupted- clear did nothing for five days to resolve the problem. Then charge me for three more months after we canceled our account. And refused to refund us for their mistake! They do not care about you, do not use this service!!!! Add comment

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