Clear Internet Complaints and Reviews

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Clear Internet
Main address:
1-888-888-3113, 1-888-259-0329, ,
  • 138+5 mobile complaints
  • $32.8K claimed losses
  • $228 average
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Absolutely pathetic fking trashy Internet provider possible, surely even dial up has to be better than this fking garbage.. I used dial up before so I would think so.. Add comment

Signal strength was strong a couple of weeks ago in 75024 zip code. Now it fluctuates between bad & worse. Chatted with Clear & suddenly we're outside their coverage area. ***. Something has changed on their end for the worse. I figure they're going down. Don't give them you business no matter where you are. Add comment

  • Aug 13
  • Internet
  • Wifi Device Signal
  • 22

I lost the signal on two devices that are dedicated to this clear wifi device. Contacted customer service and they were very nonchalant about the situation. The told me there is nothing they can do to help me even thought I pay $54.99 a month for this *** service. They have the monopoly on wifi for those of us that don't want Time Warner Cable or Verizon DSL. Hopefully, that won't happen for... Read more

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  • Aug 07
  • Internet
  • Hub Replacement
  • 80

We have had Clear service for about 2 & a half yrs. Since they were the only game in town at the time as Verizon had "screwed" us over & cut our phone system when we moved & said they could not fix it as they, ie Verizon could not find our account. So we went with Clear. They were okay at first, still only got 3 bars of signal strength at best, but we had unlimited usage & being... Read more

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I'm am switching cause I can't use this service my speeds are like .30 mbps always or worse. For 54.99 I thought I should well was garunteed up to 6 but it never even gets close to 1 Add comment

  • Jul 22
  • Internet
  • Bad Service
  • 113

My service was ok @ 1st....Suddenly you started to hear more and more about Sprint moving in on the block and service has gotten progressively horrible. I am so tired of my streaming movies being cut off, my apple tv and smart devices are all but useless..Of course they now tell me that if I spend more money they can fix everything...Did I mention they just raised my monthly bill by $5 not 2,3... Read more

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  • Jul 22
  • Internet
  • Service Disconnection
  • 21

I live in the area of massachusetts and had horrible experiences trying to get my internet back to work, its been 4 days since they said there was 6 antennas down ans it wouls be back working from 2 to 24 hours and that was said 4 days ago, everyday i call and get thesame info...im very tired of this!!! srew clear!!! im disconnecting my service and will tey to get my money back for the days it... Read more

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  • Jul 17
  • Internet
  • Bad Customer Service
  • 41

HORRIBLE customer service at " Clear internet customer care " several times over! Whether it be via chat or telephone call. Also bad billing, too. When I could no longer put up with it I tried canceling the Clear service but Clear internet would not cancel no matter how I tried. I had to try 4 ways to cancel before I think I might have succeeded, … and lots of time spent on hold plus arguing, yes... Read more

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I agree with everything that has been negatively said about Clear internet. It is horrible. I have had the worse experience with them. The customer service is terrible, nor do they care. It is criminal they way this company conducts their business and service. Add comment

  • Jul 08
  • Internet
  • Hartford, Connecticut
  • Wireless Internet Service
  • 36

Constant Buffering going on. Very Slow erratic Upload and Download speed. Expensive equipment. Little or no Technical Support Terrible customer support. Service fails when it rains, snows or the wind blows. Poor erratic weak unstable 4G signal strength. Will not work with VOIP telephone Services, Upload speed is only 250 KBPS. Customer Service consists a very long wait followed by of a bunch of... Read more

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